How To Buy
We have tried to make shopping online from our website as simple as possible.
By clicking on the various categories across the top of our home page you will be able to view a selection of products. For additional information about a product, just click on an image and you will be able to view a more detailed description of that item.
Step 1: Choose your product(s)
To place a product in the shopping basket, enter the quantity of the item you require (using the + and – buttons) and then click on the ‘Add to Cart’ button.
Your chosen items will appear within the ‘View Cart’ tab at the top of the page as well as in a list down the right side of the page. By clicking on the shopping trolley icon a list of your chosen items will be displayed. You can remove any product from your cart by clicking on the ‘X’.
Step 2: Fill in your details
When you have selected all the items you require just click on the ‘proceed to checkout’ tab and complete the order, making sure that you provide your billing and delivery address details.
If you have a promotional code please enter it in the ‘coupon code’ box. Don’t forget to add your pet’s name, for personalising your hamper box and a gift message, which will be hand written on a gift card and placed inside the box.
Step 3: How to pay
Payment for goods ordered on our website can be made using Paypal or Stripe. Both of these payment methods are safe and secure. More about Secure Payments here!
If you don’t have an existing Paypal Account you can still pay through Paypal using a credit card or debit card.
Stripe is a secure payment gateway. Use this if you just prefer to pay directly using a credit or debit card.
Payment will be debited from your account when goods are ordered. All prices are quoted in pounds sterling (£) and include VAT (Value Added Tax) at prevailing UK rates.
Step 4: Confirmation
You will be notified on screen that your order is complete.
You will also receive an email confirming receipt of your order from us and also a receipt from Paypal or your card provider.